Shipping & Returns

At Missing Pieces, we are committed to providing you the best of the best! This commitment is not just for our products but our process as well. Your order will be processed and shipped within 3 to 5 business days. We only ship Monday through Friday, our standard shipping will take 3-5 business days to deliver on the East Coast and 4-6 days on the West Coast via UPS unless you have a P.O Box. During major sales, our shipping time is 7 to 10 business days for delivery. No shipping on weekends and Holidays.

If you received your order and want to make a size change within 7 days of delivery date, please email us at Support@shopmissingpieces.com Return the item you wish to exchange in the same condition as you received it (in it's original packaging). When shipping back your product, please include your order number and the details of the exchange. Customer is responsible for shipping cost of exchanged item. We strongly recommend you include insurance in case of any carrier issues.

Preorders - Please allow two - three weeks after placing order for items to ship, with an additional shipping time of 2-4 days for transit.

Please note we only offer store credit for orders that have been processed and shipped. To receive credit for your exchange. For more information, please email us at Support@shopmissingpieces.com

*VIP Free shipping is offered during a customers FIRST order after subscribing to our email mailing list before placing first order*

*ALL SALE ITEMS ARE FINAL. Multiple discount codes/free shipping can not be used or combined during website sales*

International Delivery Transit Time: 2-6 Business Days

Cost: International shipping rates vary depending on location and weight of the package. At check out your total shipping will be shown depending upon the weight of your shopping bag.

All prices on our site are in US dollars and charged in US dollars. We do not provide currency conversion your bank will convert depending on the going rate at the time you place your order. All applicable custom fees, taxes, and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package.

Please note that all estimated shipping times are after the order has been shipped. If for any reason you item is not deliverable and is return to the store you will be issued a refund for the purchase price of the items (minus shipping fee). Please carefully check your address. In the event that you request your order to be reshipped there will be a $9.95 shipping and handling fee. We are not responsible for lost or stolen packages once UPS, USPS, or DHL has marked your package as delivered. By completing a purchase with us you are agreeing to our full shipping and deliveries policy.

The team,

Missing Pieces

PLEASE EMAIL US AT SUPPORT@SHOPMISSINGPIECES.COM FOR ALL CUSTOM ORDERS, QUESTIONS, AND ORDER STATUS